I sent my S743 phone into HTC for repairs and it came back 22 days later with a broken camera and the motherboard of a S740.

Then I sent it back and it came back with another S740 motherboard, a replaced screen (with a fingerprint on it) and a European keyboard.

Then after another week of complaining over the phone with them I sent it in again – this time they called me and told me they NEVER ORDERED the parts for the S743 and would have to order them from Taiwan!!!

To make a long story shorter I called and spoke with an assistant to the VP, got a new phone from them and this one has a manufacturing defect that has already cut me once – keyboard was installed lopsided.

Now I’m talking with them again to get this phone replaced.

Annoying to say the least. I have had owned this phone for less than 4 months and been without it for nearly 2 months.