Friday, September 3, 2010


Zune 30 Freezing Around the World Today

Thoughts Written by: Mike Temporale on Wednesday, December 31, 2008 1:15pm

Temporale-ZuneLogoI have an original Zune 30 that’s served me very well for the last couple years. This morning, I got into the car and plugged in my Zune to the power and auxiliary input on my car stereo only to have nothing happen. Upon closer examination I saw that the Zune was sitting on the boot screen. The little progress bar was all the way across the screen, but nothing more was going on.

When I arrived in the office, a quick Google search revealed a far bigger problem. Zune 30′s appear to be freezing around the world. I hope someone at Microsoft still has one of these z30′s and can figure out how to get it back up and running quickly. I was planning on loading it up with video’s for my flight to CES this weekend.

Here’s a link to the Google news on this problem. With any luck someone at Microsoft will be working this week and we’ll get an update shortly. Yeah, I know – fat chance! :(

Update: According to Matt Akers from the Zune Product Team, the problem is related to a bug in a driver used for the clock on the z30′s. This problem will self-correct tomorrow. All you need to do is allow the devices power to drain. Then plug it in and it should come up fine. At least that’s what how I understand it. It’s good to see that they managed to work out what was goind on so quickly. I’m a little dissappointed that such a simple bug was not caught prior to the meltdown. What does concern me is that Matt makes no mention of a patch being worked on. He repeatedly says that the problem will self-correct. My concern around what will happen 4 years from now. Can we expect the same problem again? I sure hope not.


Comments

2 Responses to “Zune 30 Freezing Around the World Today”

  1. Mike Temporale on January 1st, 2009 10:04 am
    Mike Temporale

    Sure enough, my Zune started up just fine today. Here’s hoping that I’m not (nor are my kids) using this same Zune 4 years from now. It’s not as horrible as expected, but it’s still annoying.

    Now I’m off to load my z30 up with movies for my flight to CES this Sunday. :)

  2. Jerry Raia on January 4th, 2009 9:08 pm

    Sheesh! Same device in 4 years??
    Say it isn’t so!

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