I have an original Zune 30 that’s served me very well for the last couple years. This morning, I got into the car and plugged in my Zune to the power and auxiliary input on my car stereo only to have nothing happen. Upon closer examination I saw that the Zune was sitting on the boot screen. The little progress bar was all the way across the screen, but nothing more was going on.
When I arrived in the office, a quick Google search revealed a far bigger problem. Zune 30′s appear to be freezing around the world. I hope someone at Microsoft still has one of these z30′s and can figure out how to get it back up and running quickly. I was planning on loading it up with video’s for my flight to CES this weekend.
Here’s a link to the Google news on this problem. With any luck someone at Microsoft will be working this week and we’ll get an update shortly. Yeah, I know – fat chance!
Update: According to Matt Akers from the Zune Product Team, the problem is related to a bug in a driver used for the clock on the z30′s. This problem will self-correct tomorrow. All you need to do is allow the devices power to drain. Then plug it in and it should come up fine. At least that’s what how I understand it. It’s good to see that they managed to work out what was goind on so quickly. I’m a little dissappointed that such a simple bug was not caught prior to the meltdown. What does concern me is that Matt makes no mention of a patch being worked on. He repeatedly says that the problem will self-correct. My concern around what will happen 4 years from now. Can we expect the same problem again? I sure hope not.