No Marketplace For You – Error Code 80004003

I’m not sure what it is about this time if year and my Windows Phone giving me a hard time. At least this time I’m not half way around the world with limited access to the internet. So what has windows phone done this time? Somehow, I have managed to break the marketplace. I can no longer download any apps, paid or trial versions. I can’t update existing apps either. On the plus side, I can still browse apps, and side-loading still works too. Yes, I have a developer unlocked device, but I don’t want to have to side-load all my apps.

Whenever I try and kick off a download I get the following error: There is a problem completing your request. Try again later. Error code 80004003.


I’ve done some searching around the internet and it appears that this is a pretty generic error, and that doesn’t leave much hope for me finding a simple solution. Some have reported that it was a problem with their Live ID. Others have indicated that it was resolved after restarting their wireless router at home. And some report that a hard reset fixed the issue for them.

For me, the problem occurs regardless of the network that my phone is connected to. As well, my old Windows Phone is still able to access and download from the marketplace. So I know its not a Live ID or network issue.

Unfortunately, the solution is to hard reset the phone, which sucks. The problem isn’t all the time wasted in wiping and reinstalling. The problem is all the lost data. The saved progress in games, the data created in apps on the phone that doesn’t sync via Zune and there is no means to backup.

Whatever is the real cause of this error is, needs to get fixed because its a long way from a pleasant experience for a non-tech savvy individual to undertake. Besides that, it鈥檚 also down right frustrating to have to wipe your phone! And Microsoft, while you’re busy fixing this error, how about adding some more helpful information in future error messages? 馃槈

About Mike Temporale

Mike Temporale has written 614 posts on Mobile Jaw..

Mike Temporale grew up fascinated by computers since an early age. His first hands on with a computer came when he was 7 years old and a travelling lab of Commodore PET computers made a stop at his school. Hooked on the new world these devices offered, he took any chance possible to get in front of a computer. When Compaq launched the iPaq 3600, he was hooked again. This time on a whole new world of mobile computing. Today, Mike spends his day helping clients deploy and manage their mobile device around the world. From installing custom software, to locking and securing data, and everything in between. He is also the Editor in Chief at Mobile Jaw - a site focused on today's mobile world.

  • Pingback: MobileJaw()

  • Pingback: Anonymous()

  • Stuart78

    hit this same problem, and i’m currently out in africa with very limited, expensive and slow internet access so wiping the phone really isn’t an option. No idea how it happened, just showed up today and has left me a bit snookered. Things like this that make me lose a little faith in windows phone, just after i’ve bought into windows 8 via tablet. Very disappointed.

    • Elaine Ossipov

      Me too, this has got to be a common issue.

  • Hiba Braish Borjak

    i have the same thing… sooo frustrating… cant update any app subsequently these apps became useful…p[lus cant download anything new/…

    i tried the zune update for the phone didnt work….

    you mentioned hard reset…. did u try it? does it work?
    how can i do it?
    i am not not tech savvy…..

  • tulip

    how can i resolve it !!!!

  • capt. obvious

    I recently changed my windows account password and started to receive a similar message (but with code 80048223); what I had to do was: go into settings > email + accounts and update the password(s) for accounts that were associated with windows (ex. Hotmail; Microsoft account). once that was done, I restarted the phone (that was the key part). This was done with help form Windows online support; if you’re still having problems – you should contact them.

  • arjun singh rao

    Please register on

    and hire me i will do it for you

    it requires PC and phone connected to it

    look for vas2telecom

    mail me at