Editor’s Note: This article was originally published way back on January 23, 2007 on my personal blog. There have been some changes since then and my personal blog is, well.. more personal focused. Mobile Jaw is where I post mobility related information. It was recently brought to my attention that a number of people that are still looking for this solution. So I decided to raise it from the dead and post it here for everyone to enjoy. So.. Enjoy!
As a follow up to my post about how to hard reset the popular Samsung BlackJack, I figured I should share the steps to hard reset the Excalibur. The HTC Excalibur (also known as the T-Mobile Dash, HTC S620, and a couple other titles) is another hot QWERTY Smartphone. Excalibur sports a larger screen and WiFi – so it’s got a step up on the BlackJack.
HTC has long included a hard reset utility on their devices. It’s typically found in the Start / Accessories folder under the name “Clear Storage“. Don’t let the name fool you, it’s nothing to do with your storage card. This application will wipe your device and return it to factory configuration.
If you can’t start the device, then you’ll need to hard reset the manual way. No worries, it’s not hard to do. When the device is powered off, press and hold the two softkeys. Then press and hold the power button for about 1-2 seconds. Relase the softkeys and the device should start into the hard reset mode. It can be a little tricky to get the release timing correct, so don’t give up too quickly.
Disclaimer – I don’t have an Excalibur, yet. So I can’t confirm that these steps will work 100%. If anyone does do this, please post back and let me know if there is any other steps that need to be outlined. I will give this a try once my phone arrives sometime in the next couple of weeks.