How to Hard Reset the HTC HD2

The hottest Windows phone device available today is the HD2 from HTC. It’s beautiful large screen, fast processor, and ultra-thin design make it a joy to use. HTC’s Sense user-interface sure helps too. So there’s no question that this is the current smartphone that all the other Windows Phone devices will be judged against.


So you just picked up a device off ebay, or perhaps you’re getting ready to sell yours. Or maybe the unthinkable has happened – a 3rd party application is causing problems and the device will no longer boot. You’ll need to hard reset the device so it’s back to factory settings. Here’s the steps to get that done:

  1. Turn the phone off
  2. Press and hold both the volume up and volume down buttons
  3. Press and release the Power / Hang-up button
  4. The device will turn on – release the volume buttons when you see the tri-color screen. It flashes for a second or two
  5. The device will then display a prompt asking you to confirm the reset of the device
  6. Press the volume up button to continue with the hard reset, or press any other button to cancel.

If the device still boots up, you can perform the same reset using the software on the device. Just tap Start / Settings / Security / Factory Reset and then enter the 4 digit security code – 1234, and the hard reset will begin.

Be sure to charge the device prior to performing the hard reset. As well, it’s worth noting that all of your data will be erased from the device during the reset process. Be sure to backup any valuable files or information before following these steps.

About Mike Temporale

Mike Temporale has written 614 posts on Mobile Jaw..

Mike Temporale grew up fascinated by computers since an early age. His first hands on with a computer came when he was 7 years old and a travelling lab of Commodore PET computers made a stop at his school. Hooked on the new world these devices offered, he took any chance possible to get in front of a computer. When Compaq launched the iPaq 3600, he was hooked again. This time on a whole new world of mobile computing. Today, Mike spends his day helping clients deploy and manage their mobile device around the world. From installing custom software, to locking and securing data, and everything in between. He is also the Editor in Chief at Mobile Jaw - a site focused on today's mobile world.

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    How to Hard Reset the HTC HD2 –

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    RT @MobileJaw How to Hard Reset the HTC HD2

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    HD2 is so awesome. RT @MobileJaw: How to Hard Reset the HTC HD2 –

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    +1 RT @MikeTemporale: "HD2 is so awesome. RT @MobileJaw: How to Hard Reset the HTC HD2 –"

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    RT @MikeTemporale: HD2 is so awesome. RT @MobileJaw: How to Hard Reset the HTC HD2 –

  • laroussek
  • laroussek

    How to Hard Reset the HTC HD2

  • MikeTemporale

    @johnobeto Sure is – you'll lose everything not backed up. Here's the steps –

  • sam

    Thx so much helped so much to reset, BeSt ReGaRdS

  • maib

    i was try it but my htc is not turning on??