HTC’s new Touch Pro 2 device is finally starting to make its way into the hands of people around the world. The TP2 has been available in Europe for a little while. Canada’s Telus has recently started offering the phone, and AT&T in the US is expected to start offering the phone shortly.
To hard reset the Touch Pro 2 when the phone is on, simply select Start / Settings / All Settings, and then tap Clear Storage. Enter the password, by default it should be 1234, and press Yes. You’ll be prompted to confirm the wipe of the device and then you’re ready to go.
To hard reset the Touch Pro 2 when the device is powered off, the first thing you need to do is make sure you warm up your fingers because you’ll need them to be flexible in order to get this just right. Press and hold the following 3 keys – Call, Hang Up, and Volume Down. Now, with all 3 of those buttons pressed, you need to take the stylus and press the reset button on the side of the phone. Continue to hold those keys until you see a white screen with instructions on how to continue. Follow the on-screen instructions and you’re good.