Outlook Mobile Does Not Like Changes to Server Name

I recently made some server changes to one of my email accounts. Basically, the mail server changed from mail.ServerA.com to mail.ServerB.com. A completely new server name and new DNS entry, but everything else stayed the same. It’s the same email address, same account name, same password, etc… So it should have been a really simple change to make on my various email clients. I changed the server names on my desktop Outlook client without any problems. Simple / easy are not terms that I can use for the switch when it comes to Outlook Mobile.

The required DNS changes were made at approximately 2pm on Saturday. I went into the Send/Receive settings in Outlook Mobile for the account in question and changed the server names. Then I attempted to do a send/receive. Unfortunately, it just sat at the “Connecting…” prompt for a long time and eventually came back and said it was unable to communicate with the server and that I should check that I have an active data connection. Normally, I would just restart the phone and that would force Outlook Mobile to re-read the server settings and all would be good. As you may already know, that’s not currently an option for me. So I needed to find a way to have the device pick up the changes without killing Outlook Mobile or restarting the phone. [ ..Read More.. ]